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FAQ Builder Docs File

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Stay Overnight FAQs:
How much are your cabins?
Our rates change depending on the season, so start a booking and see the rates for your preferred dates right here:
Book your stay now!
When can we check in?
For RV sites, check-in starts at 1:00 PM, and for cabins, it’s at 4:00 PM. Want to start your adventure a little earlier? Early check-in may be available for a small fee!
Does an RV site include access to the waterpark?
You bet! Every reservation comes with Water Zone passes for your group for the entire stay. Just be sure to include the correct number of people when booking. Got extra friends? No problem—they can grab a day pass and join in the fun!
Do I get access to the waterslides and obstacle course with my cabin or RV site?
Yes! Water Zone passes are included for everyone on your reservation. For the Water Obstacle Course, there’s a little extra fee, but it’s totally worth it for the splashy adventure!
How do I make an overnight reservation?
Super simple! Just click here to book your stay:
Reserve your spot now!
What’s included with a cabin?
Find all the details about our cozy cabins here: Cabin Info. Plus, everyone gets Water Zone passes! (Additional guests will need a day pass.)
Are pets allowed in the park and cabins?
Absolutely! We’re pet-friendly, but be sure to check our pet policy for any guidelines or breed restrictions. Make sure to have your pet’s vaccination records handy, just in case we need to see them.
What are the quiet hours?
Quiet hours are from 11:00 PM to 8:00 AM. So rest up and be ready for another day of excitement!
Can I live at the park year-round?
Yes! You can view our long-term rates and start your booking here:
Long-term stays
What attractions are open in December?
Winter at Jellystone is awesome! Enjoy the pool, hot tub, gemstone mining, basketball and pickleball courts, playgrounds, planned activities, and the Jump Pillow.
What’s the cancellation policy for overnight stays?
Here’s the scoop:
• Cancel 2 weeks or more before check-in: $25 fee
• Cancel 1-2 weeks before check-in: 50% of the booking
• Cancel 1 week or less: 100% of the booking
• Rescheduling? There’s a $25 fee
What are the summer and winter hours?
Check our online calendar for the latest hours:
Park Hours Calendar
If I have a Water Zone season pass, do I still pay per person?
Yes, our occupancy fee helps cover extended pool hours, extra utilities, and all the other awesome amenities during your stay.
What are the Snowbird specials?
Our Snowbird specials are some of the lowest rates of the year! Check them out here:
Snowbird Deals
Can we book long-term camping?
Absolutely! We’ve got weekly and monthly rates waiting for you. Book now:
Long-term camping
How can I modify my reservation?
Give our reservations team a call at (866) 934-5267 or shoot an email to reservations@jellystoneparkzion.com. Please note: cancellation policies still apply.

Water Zone & Floating Obstacle Course FAQs:
Do I need a day pass for the Water Zone?
If you’re staying with us, Water Zone passes are included for everyone on your reservation for the entire stay. Extra guests beyond your group? They’ll need a day pass to join in the splash-tastic fun!
Do I get access to the waterslides and obstacle course with my cabin or RV site?
Yes! Water Zone passes are included with your stay. For the Floating Obstacle Course (WIBIT), there’s an additional fee, but it’s worth it for the adventure!
How much does a day pass for the waterpark cost?
Day passes are $29.99 per person (for ages 2 and up). If you’re planning multiple visits, check out our season passes here: Get Your Pass!
What’s the waterpark season?
Check out our up-to-date calendar here:
Park Hours Calendar
Are there blackout days for season pass holders?
Nope! Season pass holders can enjoy unlimited fun without blackout dates! Check our park hours here: Park Hours Calendar
What attractions are open in December?
In the winter, we keep the pool and hot tub open, plus you can enjoy gemstone mining, basketball and pickleball courts, the playground, planned activities, and the Jump Pillow!
Are the pools open during winter?
Yes! We keep one of our pools heated and open during the winter, along with the hot tub. Other attractions open back up in mid-March for weekend fun!
When can I buy 2025 season passes?
Season passes go on sale starting with our Black Friday special in November. Get yours here: Season Passes
How long is the Black Friday sale?
The Black Friday sale runs from November 29th to December 2nd. Missed it? No worries—there’s a Holiday price from December 2nd to January 1st. But act fast—the best deal is always Black Friday!
How much do season passes cost?
Prices vary depending on the pass you choose. Check out the options and pricing here: Season Passes
When do I pick up my 2025 season passes?
You’ll get an email in February with the date for our “Come and Get Your Season Pass” day! If you can’t make it, you can always grab your passes the first time you visit the park.
Is there a charge for children under two in the Water Zone?
Kids 2 and under get FREE access to the Water Zone, as long as they’re with a paying adult!
How many people can use a day pass?
Each day pass (or season pass) is for a single person and is non-transferable and non-refundable.
What are the summer and winter hours?
For up-to-date hours, check out our online calendar:
Park Hours Calendar
Does the $29.99 day pass include the Floating Obstacle Course?
Nope! The Floating Obstacle Course (WIBIT) is an additional fee. We recommend grabbing a combo pass to enjoy both the slides and the obstacle course!
Do you offer birthday packages?
Yes! Celebrate your special day with us—check out our birthday packages here:
Birthday Packages
What’s the age limit for the Floating Obstacle Course?
Only adventurers aged 6 and up can conquer the Floating Obstacle Course (WIBIT)!
How much does the Floating Obstacle Course cost?
The Floating Obstacle Course is $20 per person for a day pass or $45 per person for an all-stay pass. Don’t forget—only those aged 6 and up can participate!
Do you offer family passes for the Water Zone?
Yes! Family passes are available during our Black Friday and Holiday sales. These passes include 4 family members, and you can add extra members at a discounted rate!
Can we visit the waterpark even if we aren’t staying overnight?
Yes! Daily passes are $29.99 per person (ages 2 and up), or you can grab a season pass here: Season Passes
What are the age and height requirements for the attractions?
For the water slides, you must be 42 inches or taller. The Floating Obstacle Course is for ages 6 and up!

Miscellaneous FAQs
What services do you offer?
We’ve got everything you need for a fun and stress-free stay! From our Convenience Store at the Ranger Station to the Water Zone, Floating Obstacle Course (WIBIT), golf cart and cabana rentals, and activities for all ages. And there’s more to come!
What’s your phone number?
Feel free to reach us toll-free at 866-934-5267, or locally at 435-359-9970.
What attractions are open in December?
Even in the cooler months, you can enjoy our heated pool and hot tub, gemstone mining, basketball and pickleball courts, the playground, Jump Pillow, and planned activities!
Are you hiring?
We’re always looking for amazing new team members! Interested? Check out the positions and send your resume here:
Careers at Jellystone Zion
Can I buy a gift card?
Yes! You can purchase gift cards here:
Buy Gift Cards
Can gift cards be used for day passes?
Absolutely! Our gift cards can be used for any amenities, services, or products we offer—just not for independent food trucks. Grab a gift card here:
Buy Gift Cards
What holiday events do you have at Jellystone?
Our events and activities change daily! Check out the full schedule here:
Activities at Jellystone or on the Jellystone Park app.
How can I find out what activities are happening during my stay?
Visit our website for the latest schedule:
Activities at Jellystone or download the Jellystone Park app on your mobile device.
How can I make sure I don’t miss any family-friendly activities?
The best way is to download the Jellystone Park app and sign up for notifications while you’re at the park!
Are there fees for crafts and gemstone mining?
Some activities are free, while others may have a fee. If an activity has a money bag symbol in the title, there’s an extra cost. Check out the details on our website or the Jellystone Park app.
Do you offer discounts?
Yes! We offer a military discount for active duty, reserves, and veterans, plus a Good Sam discount. Keep an eye on your email for more great deals!
Can I get a pass for the ropes course?
The ropes course is run by an independent company. You can book your adventure here: Ropes of Southern Utah. Please note that Jellystone Park Zion cannot handle purchases for the ropes course.
Is the ropes course open?
Check the hours and dates for the ropes course here:
Ropes of Southern Utah
Can I bring outside alcohol into the park?
Yes, responsible alcohol consumption is allowed at your campsite or cabin. However, glass containers are not permitted in public areas like the Water Zone.
What attractions are nearby?
We’re just minutes from some fantastic spots:
• Zion National Park: A must-see for its incredible hiking trails and breathtaking views.
• Sand Hollow State Park: Perfect for boating, fishing, and off-roading adventures.
• Quail Creek State Park: A peaceful spot for water activities.
• Plus, there’s world-class golfing and dining nearby!
Do you offer Wi-Fi?
Yes! Complimentary high-speed Wi-Fi is available throughout the park.
Is there a camp store on-site?
Yes, our Ranger Station has you covered with groceries, camping supplies, souvenirs, and more!

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